FACE 2022 is a physical event. That means it is going to take place in person at the Intercontinental London - The O2. You will be able to access the FACE digital platform to discover the program and the virtual exhibition.

FACE will be held at the Intercontinental London - The 02
1 Waterview Drive Greenwich Peninsula
SE10 0TW, London
https://iclondon-theo2.com/our-neighbourhood

Find your best option to reach Intercontinental London - the O2 by public transport or by car:

By Bus

Arrive at the hotel in comfort and style, North Greenwich Pier is only 7 minutes away.
MBNA Thames Clippers RB1 service to North Greenwich Pier depart every 20 minutes throughout the day from major central London piers such as Embankment, London Eye and London Bridge.
Commuting or sightseeing to or from North Greenwich Pier is easy. Use a contactless card or pay as you go Oyster Card to get on board. You can also buy Single, Return or River roamer tickets for all day hop-on hop-off. With a family ticket children travel for free.

By Tube and Train

North Greenwich station is on the Jubilee Line in Zones 2 and 3.
It is only a 5 minute walk from the hotel.
Central London is less than 20 minutes (North Greenwich station to Green Park station)

By road

Inside the M25 and outside the Congestion Zone. The O2 is signposted from the M25, the A2 and A20 (from the South East), and the M11 (from the North).
Aim for The O2 continuously.
Use our postcode for route planners, alternatively, type the full hotel name.

You can register directly on our website using 'Register now' tab available on the conference website menu. https://www.faceconference.com/en/registration/registration-information.html
You can also call us on the phone: 33 (0)1 58 56 74 00 and 44 20 8052 0705
 or by email: faceregistrations@informa.com or/and registration@euromedicom.com

You can download your registration confirmation on personal account: https://www.euromedicom.com/en/login.html
Simply go to 'Login' tab on the website. After loging in, click on 'my orders' and download your confirmation letter

Badge retrieval opens on Wednesday, June 16 from 2.00 pm till 6.00 pm. To print your badge on-site, please bring your confirmation letter. You will be able to scan the barcode found on the top right-hand corner of your confirmation letter at one of our dedicated self-printing kiosks. These kiosks can be found in the registration area at the Intercontinental London - The O2.

You can download your invoice(s) on your account: https://www.euromedicom.com/en/login.html
Simply go to the 'Login' tab on the website menu. After logging in, click on 'my orders' and download your invoice(s). If you cannot find it, you can also contact us by email at faceregistrations@informa.com

Yes, please contact our customer services for more information at faceregistrations@informa.com or/and registration@euromedicom.com

Yes, you can. Please email us your request at faceregistrations@informa.com and we will get back to you.

1-day passes can be purchased on our official website and on-site for either day of the conference.

We might be able to change the details on your invoice according to some conditions. Please email us with your request at faceregistrations@informa.com

Yes. You can register on-site on the day. Please note that only card payments will be accepted.

If you have attended one of our events (organized by Euromedicom) including FACE, you can access it via our website by clicking on the 'Login' tab on the website menu:  https://www.euromedicom.com/en/login.html
Your username is the email you have used to register. If you forgot your password, you can reset it anytime by clicking on 'Forgot your password?'. 

If you forgot your password, you can reset your password by clicking on "Forgot your password?", then check your emails and follow the steps.
If you did not receive the email, please check your spam folder.

You can update your details (email, address, contact preferences, etc.) on your personal account available on 'Login' tab of the website. https://www.euromedicom.com/en/login.html

You can download your registration confirmation on your account: https://www.euromedicom.com/en/login.html
Simply go to the 'Login' tab on the website. After logging in, click on 'my orders' and download your confirmation letter. If you cannot find it, you can also contact us by email at faceregistrations@informa.com

Please make sure your name and the billing details are all filled in English, avoid using non-English letters and try again. Please make sure that you are not putting the full address on the same tab but rather use "addtional information" tab for filling in exteded address. 
You might also contact your bank to check there is no card limit and there is no international payment security block on your card.
If you are still having trouble with your payment, contact our customer service at faceregistrations@euromedicom.com

Paying by bank transfer is possible, you can simply select the option at the check out.
For administrative reasons, all bank transfers must be made at least 10 days before the conference. After this date, participants will be required to pay for their registration on-site if they cannot pay by credit card beforehand. Please mention the registrant's name and conference reference on all the bank documents. Only card payments will be accepted on-site. 

Yes. We will process a new registration on-site. Please note that only card payments will be accepted. It will not be possible to pay by cash.

For your information, we do not process visas for our participants. However, you can download your invitation letter to support your visa application from our website.

To obtain an invitation letter, it is mandatory to be registered for the event. Then, you need to log in to your personal account to request your letter for visa.

Note: we advise you to apply for your visa at least 8 weeks prior to the event.

Unfortuntaly, refunds cannot be granted on the grounds of unsuccessful visa applications.

Delegates may cancel their registration in accordance with the following conditions:

Any cancellation request must either be submitted online on the customer profile page https://www.euromedicom.com/en/login.html of the relevant event. If you have forgotten your password, please refer to the 'I forgot my password' question.

- up to 30 days before the first day of the relevant event to receive a refund of 80% of the event fees (the remaining 20% of those fees being retained as a processing fee); or

- less than 30 days and up to 15 days before the first day of the relevant event to receive a refund of 50% of the event fees (the remaining 50% of those fees being retained by way of processing and cancellation fee).

- cancellations cannot be accepted less than 15 days before the first day of the relevant event.

More information: https://www.euromedicom.com/en/terms-and-conditions.html

Before requesting a cancellation, please visit the cancellation page on our website. https://www.euromedicom.com/en/terms-and-conditions.html

To request a cancellation of your registration for an upcoming event, please log in to your account on our website, go to 'My orders', click on 'Request a refund' for the corresponding event you wish to cancel and follow further instructions.

You can request a refund if you are eligble in accordance with our cancellation policy . All cancellations must either be submitted online on the customer profile page of the relevant event or sent in writing to refund@euromedicom.com.

See how to request a refund here: https://www.euromedicom.com/en/refund-request.html

The official language of the conference is English.

Yes, it is possible if the translator has a ticket for the conference. Each participant, including interpreters must present a badge at the entrance of the event, thus they must be registered for the relevant pass option.

Informa Markets are delighted to confirm MICE Concierge as our trusted official accommodation partner for FACE 2022. MICE Concierge offers you exclusive accommodation rates and will ensure you receive the best experience while staying in the hotel.

If you are not able to find the accommodation you want, please do contact the team at MICE Concierge who will be delighted to help.

Kay Bowers
Project lead
MICE Concierge
hello@miceconcierge.com
44 (0)1438 908770

Book with MICE Concierge: https://miceconciergeme.com/face2022

Beware of unsolicited websites claiming to take registrations and hotel bookings on behalf of FACE or claiming to have partnered with FACE or Euromedicom.

Find your best option to reach Intercontinental London - the O2 by public transport or by car:

By Bus

Arrive at the hotel in comfort and style, North Greenwich Pier is only 7 minutes away.
MBNA Thames Clippers RB1 service to North Greenwich Pier depart every 20 minutes throughout the day from major central London piers such as Embankment, London Eye and London Bridge.
Commuting or sightseeing to or from North Greenwich Pier is easy. Use a contactless card or pay as you go Oyster Card to get on board. You can also buy Single, Return or River roamer tickets for all day hop-on hop-off. With a family ticket children travel for free.

By Tube and Train

North Greenwich station is on the Jubilee Line in Zones 2 and 3.
It is only a 5 minute walk from the hotel.
Central London is less than 20 minutes (North Greenwich station to Green Park station)

By road

Inside the M25 and outside the Congestion Zone. The O2 is signposted from the M25, the A2 and A20 (from the South East), and the M11 (from the North).
Aim for The O2 continuously.
Use our postcode for route planners, alternatively, type the full hotel name.

Yes. A complimentary cloakroom is available in the registration area.

Should you lose any personal belongings or find someone's lost property, please go to the help desk situated at the registration area of the event, at the Intercontinental London - The O2.

Free WIFI is available for the duration of the conference.

WIFI NETWORK: FACE2022
Password: faceconference

Our sales department contact is available under the 'Exhibitors' tab on the conference website menu.

Once published, it is availble under 'Exhibitors' tab on the conference website menu. https://www.faceconference.com/en/exhibitors/exhibitor-list.html

You can claim your certificate of attendance until the following edition of the conference. Past that time, we regret that we cannot issue it anymore.

The certificate of attendance is only issued to delegates who attend the scientific sessions, in-person. This does not include visitor pass options and company staff passes.

Yes, it is. You can earn up to 16 CPDs per day depending on your pass. 

After the conference, for eligible passes, you will be able to claim and download your certificate of attendance including the CPD credits if applicable after completing the suvery sent to you via email (please check your spam folder).

The Aesthetic Multispecialty Society (AMS) is the official scientific partner of our conference portfolio and is run by a committee of recognized global experts in the field of aesthetic & anti-aging medicine.
The AMS also host a digital platform dedicated to promoting further education, the betterment of good practice and the sharing of new ideas. Having been designed to be as interactive and comprehensive as possible, the AMS is the perfect hub to unite the aesthetic and anti-aging community. More information: multispecialtysociety.com

The AMS is open to all aesthetic medicine professionals. You can sign up for AMS for free and get access to a selection of features and content or, sign up for AMS Premium and unlock CPD/CME accredited content, discounts to aesthetic medicine events and more. More information: multispecialtysociety.com

The AMS is open to all aesthetic medicine professionals. You can sign up for AMS for free and get access to a selection of features and content. https://multispecialtysociety.com/signup

CONFERENCE VIDEO ON-DEMAND
- Replay the AMWC 2022 conference at your own pace on the AMS platform

EXCLUSIVE DISCOUNTS
- Get up to 20% discount to events supported by the AMS

LEARNING
- Access a library with 100s of premium academic video presentations from international conferences as well as webinars and live demos
- Claim your CPD accreditation all year long on selected content
- Access AMS Bookstore with preferential rates

AMS PREMIUM CERTIFICATE
- Be recognized as a premium member of the fastest growing society in aesthetic medicine and receive a personalized certificate of premium membership
- Let people know that you are affiliated with AMS with a stamp, displayable on your website

Become a premium member: https://order.multispecialtysociety.com/Euro

Only AMS Premium members can benefit from 20% off their AMWC ticket and AMS supported events. You will simply need to insert your membership number when you register for AMWC, the discount will be applied automatically.

AMS premium membership starts at 29 Euros/35 USD per month (12-month commitment) or one-time payment of 290 Euros/350 USD for 12 months (2 months free).

We are constantly seeking new speakers to present at our conferences. If you wish to become a speaker, please submit an abstract.

If you wish to submit an abstract to our events, we invite you to log in to the submission portal https://www.euromedicom.com/en/abstract-submission.html
Once you have submitted your abstract, you will automatically receive a confirmation email. If you do not receive anything, please check your spam folder, or contact us at: abstract@euromedicom.com.

Please log in on our abstract portal https://www.euromedicom.com/en/abstract-submission.html and click on the event's image, the abstract deadline will be displayed.

For all press accreditation and enquiries, please contact our Customer services by email at faceregistrations@informa.com

No travel restrictions in England. There are no testing or quarantine requirements, or forms to fill out when travelling to the UK.

We are following the government guidelines regarding Covid measures and restrictions. According to the latest government guidelines, there are no Covid measures in place at the event.

There is no need to show a Covid pass at the venue to enter to the conference.